At R.A. STUDIO PRIVATE LIMITED., customer satisfaction is our top priority. We offer a 7-day return policy to ensure a smooth and reliable shopping experience.
1. 7-Day Return Policy
You may request a return within 7 days of receiving your order. To be eligible:
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Items must be unused, unwashed, and in original condition
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All tags, labels, and packaging must be intact
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Return requests must be submitted within 7 days via email to support@rastudio.in with your Order ID and reason for return
2. Non-Returnable Items
Certain items are not eligible for return or refund. These include:
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Sale or discounted items
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Accessories (e.g., belts, scarves)
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Any item marked as “Final Sale” or “Non-Returnable” at the time of purchase
We encourage you to review the product description carefully before purchasing.
3. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with:
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Clear photos of the issue
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Your Order ID and item details
After review, we will arrange for a replacement or initiate a full refund at no additional cost.
4. Refund Process
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You may choose to receive a Coupon Credit (store credit) of the same value, valid for future purchases on our website
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Once your return is received and inspected, we’ll notify you of the approval or rejection of your refund
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If approved, the refund will be processed to your original payment method within 7–10 business days
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Shipping charges are non-refundable, unless the return is due to our error
5. Return Shipping
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Return shipping costs must be borne by the customer unless the item was delivered damaged or incorrect
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We recommend using a trackable shipping method to avoid any loss in transit
If you have any questions or need help with your return, feel free to email us at info@rastudio.in or WhatsApp us at +91 77383 88523 .
